The slickest, smoothest sales job I have ever seen

Since fall of 2007, my wife has suffered with a Nokia 6126 as her cell phone. She has loathed that phone since the day she got it, and has counted down the minutes until the hardware upgrade cycle spun back around. For the last few months, I have heard nothing but, “I hate this piece of junk phone, and when I can replace it, I want the simplest, lowest-maintenance phone I can possibly find.”

Meanwhile, I decided a few months ago that I would probably get an iPhone this fall. Basically, I’m waiting for the next rev, the 3.0 firmware, and a lower-priced data plan. Also, since I can’t legitimately get a different SIM card for the iPhone, traveling with it in Greece seems like it would be rather needlessly complicated. I think I’d rather be abroad for two months with an old phone I don’t care about into which I can switch a new SIM rather than a new iPhone where I’m stuck with international data roaming charges. The whole time, whenever I’ve said I want an iPhone, Megan has just shaken her head, saying, “Never. It’s not for me.”

Thus it was that we found ourselves in the AT&T store last Thursday, with Megan telling the nice salesperson named Ryan, “I just want the cheapest phone you have that will let me make calls and send text messages.”

“Well,” he said, “have you considered the iPhone?”

I just sat back and watched, saying nothing. It seems that the iPhone answers its own question, and to actually see one is to fall in love. It took less than five minutes for her to be convinced, and then it was all over but picking out the accessories. As we left the store, she just looked at me and said, “Shut up.”

Now we just need to have her remember to set the “Push” setting to “Manually” when she visits me in Greece.


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